Titlebook: Global Call Center Employees in India; Work and Life betwee Mayank Kumar Golpelwar Book 2016 Springer Fachmedien Wiesbaden 2016 Outsourcing

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Book 2016ticism from India’s middle classes. Using social and organizational psychological frameworks as well as ethnographic and variance analytic research, the author takes a look at the validity of the criticism against the BPO industry. He uses the framework of cultural theories to analyze and present th

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Business Process Outsourcing in India: An Introduction, More recently, sustainability complemented the concept of globalization by adding the promise of renewability and by associating environmental and technological spheres to it (Bhatasara, 2011; Sachs, 2005).

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Martin Zaefferer,Sowmya Chandrasekaranaries, and coffee shop cultures have been referred to as job characteristics of a BPO agent. The same sources have also widely explored the reasons why people join BPO units. These invariably include prospects of high salaries, the opportunity to have fun at the workplace, and the lure of working in high technology-based international settings.

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https://doi.org/10.1007/978-3-642-93178-9y stated in the employment contract (Rousseau, 1990). Their job expectations are akin to those defined in an employment contract, except that these expectations and obligations are unwritten and subjectively defined by individual employees.

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