Titlebook: Customer Centric Support Services in the Digital Age; The Next Frontier of Jagdish N. Sheth,Varsha Jain,Anupama Ambika Book 2024 The Editor

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https://doi.org/10.1007/978-3-030-25586-2ltichannel customer service integration framework for recommendation systems. Next, RS in services, their antecedents, processes, and consumer outcomes, are explained and discussed with examples and their applications in various industries. The final sections conclude the discussion on RS in service

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