Titlebook: Service Design Capabilities; Nicola Morelli,Amalia de G?tzen,Luca Simeone Book‘‘‘‘‘‘‘‘ 2021 The Editor(s) (if applicable) and The Author(s

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Book‘‘‘‘‘‘‘‘ 2021ributors to their innovation and development processes. What are the capabilities that characterize a service designer? These essential capabilities are what service designers should acquire in their education and can sell when looking for a job..

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Credence

,Designing for the Level of ‘Service as Interaction’,al components. The observation of services at this level reveals that different capabilities are involved in the process of value creation, from the everyday problem-solving capabilities of the service beneficiaries to the expert design capabilities of those who should facilitate value co-creation.

COUCH

,Designing for the Level of ‘Service as Systemic Institutions’,change is slow, evolutionary, and lies outside the control of a designer. Nevertheless, designers can play a role in triggering change and possibly steer it in preferred directions. This chapter illustrates the design capabilities that are most relevant for design action at this level.

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重力

Nicola Morelli,Amalia de G?tzen,Luca Simeonechen Schlachtfeld gleiche.. Und er h?tte hinzufügen k?nnen, da? die Schlacht mit Marx und Toynbee nicht begann und auch heute noch keineswegs beendet ist. Die Kontroverse um den ?konomischen Gewinn und die sozialen Kosten wenn auch nicht der ?industriellen Revolution“, so doch zumindest tiefgreifend

枯燥

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Cupping

Nicola Morelli,Amalia de G?tzen,Luca Simeoneerksam gemacht. Er hat die These vertreten, da? eine mindestens zwei Jahrhunderte w?hrende ununterbrochene Entwicklung des englischen Binnenmarktes und der Kommerzialisierung des Wirtschaftslebens das Wirtschaftswachstum f?rderte, die Exportindustrien stabiliserte und somit das Fundament für eine ?a

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