Titlebook: Service Design Capabilities; Nicola Morelli,Amalia de G?tzen,Luca Simeone Book‘‘‘‘‘‘‘‘ 2021 The Editor(s) (if applicable) and The Author(s

HBA1C

書目名稱Service Design Capabilities影響因子(影響力)




書目名稱Service Design Capabilities影響因子(影響力)學(xué)科排名




書目名稱Service Design Capabilities網(wǎng)絡(luò)公開度




書目名稱Service Design Capabilities網(wǎng)絡(luò)公開度學(xué)科排名




書目名稱Service Design Capabilities被引頻次




書目名稱Service Design Capabilities被引頻次學(xué)科排名




書目名稱Service Design Capabilities年度引用




書目名稱Service Design Capabilities年度引用學(xué)科排名




書目名稱Service Design Capabilities讀者反饋




書目名稱Service Design Capabilities讀者反饋學(xué)科排名

職業(yè)拳擊手

Deduct

accordance

不能妥協(xié)

ablate

基因組

,Designing for the Level of ‘Service as Infrastructure’,This level suggests a view of services as an aggregation of human, organisational and technical factors to generate potential value. The activity of designers at this level has been widely studied; therefore, this chapter focuses on the specific design capabilities that come into play when working at this level.

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Navigating Service Design Tools Using the Map of Capabilities,This is a . chapter, with the aim of providing a logical frame to summarise the design capabilities at all the levels described in the previous chapters. The reader can use the navigation framework suggested in this chapter to create their own . or as a way to use the various tools and toolboxes available in service design literature.

subacute

戲服

An Approach to Service Design,s to viewing services as processes of value co-creation. This chapter therefore introduces the evolution of this concept based on the early studies that introduced the idea that services could be designed to the latest approaches that frame services. It also includes a discussion of design action in relation to these at three logical levels.