Titlebook: Management of Uncertainty; Theory and Applicati Gudela Grote Book 2009 Springer-Verlag London 2009 Automation.Management Theory.RM.Safety.S

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Limits to Control in Automated Systems,e has to intervene manually. During normal operation, no monitoring is necessary as long as the operational requirements are met. In the case of disturbances or incidents, the notification of the required services and the required alarm procedures must be guaranteed.” (Excerpt from the rule book of a European railway company.)

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Managing Uncertainties through Collaborative Planning,“It is no accident that much of the literature on the management or administration of complex organizations centres on the concepts of planning or controlling. Nor is it an accident that such views are dismissed by those using the open-system strategy.” (Thompson 1967, p. 6)