Titlebook: Integrated Management of Systems, Services, Processes and People in IT; 20th IFIP/IEEE Inter Claudio Bartolini,Luciano Paschoal Gaspary Con

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Design and Implementation of a Distributed Platform for Sharing IP Flow Recordstection, and accounting. Access to such traces is often restricted due to privacy issues; research institutions typically have to sign non-disclosure agreements before accessing such traces from a network operator. Having such restrictions, researchers rarely have more than one source of traffic tra

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Monitoring Multiple Concurrent Service Level Parameters with Multidimensional Treesment of new approaches for defining and monitoring service levels. It is often necessary to keep track of multiple concurrent service level requirements. In this paper we present a service level monitoring strategy that allows both online and offline tracking the performance of multiple concurrent r

cacophony

A Performance-Based Methodology to Improve Grid Exploitationd transparent orchestration of resources and jobs. Particularly critical is the deployment of matching procedures capable to effectively meet user’s requirements with resources offer. We introduce GREEN a management tool primarily devoted to the matchmaking process, based on a performance characteri

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Improving IT Change Management Processes with Automated Risk Assessmentordable way. Since changes are imminent in such a dynamic environment, failures during this process may directly affect business continuity. Hence, risk assessment is a key process in IT change management. Despite its importance, risks are usually assessed by humans based on empirical knowledge, lea

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A2A: An Architecture for Autonomic Management Coordinationarchitectures for configuration data management focus on federating repositories that are loosely synchronized, and do not offer autonomic coordination services. We present A2A, a novel autonomic peering architecture which delivers a unified and consistent view of actual element configuration for au

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Consistency of States of Management Data in P2P-Based Autonomic Network Managementntralization to enable broad autonomic capabilities. An interesting alternative of infrastructure for this union is the utilization of peer-to-peer (P2P) overlays. However, the consistency of states of management data among peers is an important challenge. Traditional mechanisms to maintain consiste

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Self-optimizing Hybrid Routing in Publish/Subscribe Systemssystems, such as publish/subscribe systems, that are used in dynamic environments. In these settings, a static configuration usually leads to a largely suboptimal system performance, while manual optimization is either too expensive or not possible at all. Distributed publish/subscribe system are us