Titlebook: Inside Intranets and Extranets; Knowledge Management James Callaghan Book 2002 Palgrave Macmillan, a division of Macmillan Publishers Limit

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,Case Study — Software and IT Company,erned with investigating the issues that arose as a result of using the intranet both to improve the efficiency of ways of sharing information and the facilitation of new ways of sharing information within the organisation. Table 5.1 illustrates how this case study sits in relation to the case studi

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Conclusions,rch methodology employed. Following the discussion of the methodological issues, the chapter then moves on to look at the significance and relevance of the findings in terms of ‘situating’ intranets/extranets in the overall context of IT in general, and knowledge management in particular. Finally, a

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The Role of IT, intranets/extranets presents initially some difficulty in that there is a dearth of material specifically addressing intranets/extranets. What literature there is available is either anecdotal or is ‘sponsored’ by consultants or firms involved heavily in providing ‘intranet and extranet solutions’ for organisations.

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Research Methodology,opted together with a justification of why the case study approach is appropriate for research of this nature. Finally, it presents some background information on the case studies that are presented in Chapters 5, 6 and 7.

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