Titlebook: Global Sourcing of Information Technology and Business Processes; 4th International Wo Ilan Oshri,Julia Kotlarsky Conference proceedings 20

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E.W. Godwin and Ruskinian Aesthetics,or unsatisfactory performances during IT outsourcing engagements are prevalent and require management attention. Over two-thirds of the problems in these unsuccessful engagements arise due to failed or poor transition. Transition is immediately followed by contract signing and precedes service deliv

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https://doi.org/10.1007/978-3-319-72281-8rvices are not only increasingly provided from different geographical sites simultaneously but beyond that from multiple service providers based in different countries. The purpose of this paper is to understand how the involvement of multiple service providers affects the management of the globally

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,On the Prevention of War, 1945–63, outsourcing. More specifically, our study will demonstrate the role of wider “outsourcing discourses” in disciplining the behavior of the outsourcing partners but also how they permit the creation of avenues to escape discipline and responsibility. The study will introduce a Foucauldian view in the

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https://doi.org/10.1007/978-1-349-26964-8t the development and application of a governance framework to improve outsourcing relationships. The approach used to developing an IT governance framework includes a meta model and a customization process to fit the framework to the target organization. The IT governance framework consists of four

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