Titlebook: Chatbot Research and Design; 5th International Wo Asbj?rn F?lstad,Theo Araujo,Petter Bae Brandtzaeg Conference proceedings 2022 Springer Na

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Expert Insights for?Designing Conversational User Interfaces as?Virtual Assistants and?Companions fo this specific demographic group, but they need to be designed carefully to function. Based on a qualitative evaluation, we outline specific design recommendations we gathered based on the literature and the featured interviews.

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Individualized Learning Patterns Require Individualized Conversations – Data-Driven Insights from thacting with a chatbot while working on programming exercise tasks. We reveal how students interact with the chatbot and identify different types of usage patterns. The results imply that adaptive learning paths are one of the most important aspects of educational chatbot design for dealing with heterogeneous usage patterns.

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Understanding Users’ Acceptance of Chatbots: An Extended TAM Approachsational commerce, customers’ resistance could turn out to be a big challenge for marketers. This study provides a deeper understanding of how consumers perceive chatbots and their intention to use them for online purchases. Based on an extended Technology Acceptance Model, the study examines whethe

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Understanding People’s Expectations When Designing a?Chatbot for?Cancer Patientsed eHealth tools. Chatbots are great tools to bridge communications between health providers and patients and have already been used with success in healthcare..In the present study, we set out to explore how people perceive a cancer chatbot and to understand preferences and expectations concerning

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Individualized Learning Patterns Require Individualized Conversations – Data-Driven Insights from thudies in online learning settings. Actual evaluations of using educational chatbots in the field are nevertheless rarely reported. Thus, insights into the students’ interactions with chatbots in long-term field settings are missing. In this research study, we aim at gaining insights into the student

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How to?Find My Task? Chatbot to Assist Newcomers in Choosing Tasks in OSS Projectscomers enter these projects and usually lose interest in contributing because of several factors. This paper aims to reduce the problems users face when they walk their first steps into OSS projects: finding the appropriate task. This paper presents a chatbot that filters tasks to help newcomers cho

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