Titlebook: Unleashing the Crowd; Collaborative Soluti Ann Majchrzak,Arvind Malhotra Book 2020 The Editor(s) (if applicable) and The Author(s), under e

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Our Research on Comparing Idea-Sharing Versus Unmindcuffing the Crowdnmindcuffed condition. We had executives rate the ideas for their novelty, implementability, and competitive advantage. We found that the unmindcuffed crowds produce more innovative solutions than the more traditionally used Idea-Sharing process!

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Practice 4: Reconstructing Needs for Creative Associationsonly tangentially related to the initial need. Thus, innovation in crowds does not emerge from simply listing requirements for the solution, but rather, from needs being creatively reconstructed to inspire others to think of new solutions.

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Our Research on Comparing Idea-Sharing Versus Unmindcuffing the Crowded” crowds. To just collect the data, we had to embark on a painstaking five-year effort of data collection and analysis because all third-party vendors were using the Idea-Sharing process. We describe details about how we ran the 20 crowdsourcing events in the field with partner organizations, maki

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Practice 1: Minimally Committed Knowledge Baton Passerssts! Their posts are short knowledge fragments (such as only a few sentences). They are not engaged in extensive back-and-forth questioning. They offer minimal social support for others’ posts. It is almost as though the posts serve as knowledge batons in a knowledge relay race. The participants wil

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Practice 2: Crowds Offering a Variety of Types of Knowledge Are More Innovative Than Crowds Suggesti problem description and solutions: facts, examples, paradoxical objectives, and ideas for solving the problem. We found that innovative ideas were NOT preceded by a larger variety of ideas! Instead, innovative ideas were preceded by the crowd posting a greater variety of different knowledge TYPES.

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Practice 4: Reconstructing Needs for Creative Associationsives conducted an internal crowdsourcing event to solicit from the claims professionals innovative ways to service customers. We found that those posts initially offering a specific need coupled with a specific solution garnered the most attention by participants, but did not necessarily lead to inn