Titlebook: Service Science in China; Jiazhen Huo,Zhisheng Hong Book 2013 Springer-Verlag Berlin Heidelberg 2013 Modern service industries.Research sy

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The Connotation of Service Science,e the production efficiency of the whole society besides those in service sector. The essential understanding of service activities lays a foundation for exploring the connotation of Service Science. Starting from the definition and characteristics of service, this chapter will give you a general pi

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Overview of Service Science Research System, activities in the service economy era as major research objects. Not only should it take the particularity of service activities into consideration, but it should fuse with applied theory of modern information technology against the background of the new age. Its disciplinary research system should

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Service Philosophy,g the construction of enterprises visions to show the development directions of the enterprise, identifying the social responsibilities to deal well with the relation with other social bodies and planning strategically to be a beacon of strategic thought for the service activities development.

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Operation Management,d waiting, interaction with other customers, and interaction with service staff after entering service establishments. After service consumption is completed, customers will evaluate the service quality based on their service expectations and the actual quality perception. Therefore, formation mecha

NIP

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Service Science Application on Traditional Service Industries,been reshuffled by modern information technology and advanced management modes in various forms and to various extents. They have become the important components for modern Chinese service industrial system. Moreover, in the process of adopting the principle of market, because of the pressure of com

CERE

Application of Service Science in the Emerging Service Industries,ion for the emerging service industries. With the speed of development, development potential and importance as the criteria for selection, this chapter delves into the application of service science to the emerging service industries by analyzing such typical industries as express delivery, call ce

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Jiazhen Huo,Zhisheng Hongstoffe, der Sinterkinetik, der Struktur- und Funktionskeramik sowie der Verfahrens- und Fertigungstechnik v?llig neu gestaltet. über 1000 neue Literaturstellen wurden aufgenommen....Dieses Referenzwerk? dient d978-3-540-49469-0

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