Titlebook: Research Regarding the Influence of Social Media on the Quality of Services in the Sharing Economy; Sonia Budz Book 2023 The Editor(s) (if

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2523-8620 regarding the consumer perception of quality of services in the context of the sharing economy. These findings are valuable for all parties working in the domain of the sharing economy or collaborative consumption.978-3-658-42327-8978-3-658-42328-5Series ISSN 2523-8620 Series E-ISSN 2523-8639

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dat anderen stemmen horen terwijl er niemand spreekt? De eerste twee vragen behoren tot het domein van de natuurkunde, de laatste twee tot de psychopathologie . Ze worden hier in één adem genoemd omdat de kwesties, hoe uiteenlopend ook, in een belangrijk opzicht vergelijkbaar zijn. Bij al deze vrage

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The Influence of Social Media on the Quality of Services,rom products, because services can only be evaluated after the purchase and consumption due to its experience attributes. Consumers may seek information about services due to uncertainty about the potential quality of the service and the difficulty in evaluating it.

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,Research Regarding the Connection between Social Media—Sharing Economy—Quality,conomy with its collaborative consumption have emerged and expanded, facilitating communication, sharing and relationships between users and suppliers. The firms that have contributed to the expansion of this economic model have increased the quality of their products and services, making them more sustainable.

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Sustainable Management, Wertsch?pfung und Effizienzhttp://image.papertrans.cn/r/image/827826.jpg

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https://doi.org/10.1007/978-3-658-42328-5sharing economy; collaborative consumption; quality of services; sustainability; digitisation; e-commerce

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978-3-658-42327-8The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Fachmedien Wies

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