Titlebook: Relationship Marketing; Gaining Competitive Thorsten Hennig-Thurau,Ursula Hansen Book 2000 Springer-Verlag Berlin Heidelberg 2000 Beziehun

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Book 2000s a "new- old" concept. Several important aspects of relationship marketing were already being discussed in the marketing literature. This applies both to central constructs (such as customer satisfaction) and to single elements (such as the management of complaints and after-sales services). Althou

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James G. Barneslgorithms, presenting the fundamental rule learning concepts in sufficient breadth and depth to enable the reader to understand, develop and apply rule learning techniques to real-world data..978-3-642-43046-6978-3-540-75197-7Series ISSN 1611-2482 Series E-ISSN 2197-6635

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Anton Meyer,Christian Blümelhubertegrating BI with various client tools, including Excel, Business Scorecards, Proclarity, and SharePoint Portal Server. Developers, end users, and even managers will find this an enlightening guide to the power and promise of SQL Server 2005 BI. .978-1-59059-834-4978-1-4302-0248-6

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Kurt Jeschke,Henning S. Schulze,Jack Bauersachsss when they get spotlighted by poor security practices...It takes time to build trust with users, and trust is hard to win back. Security vulnerabilities get in the way of that trust. .Foundations of Security:978-1-59059-784-2978-1-4302-0377-3