Titlebook: Rating Professors Online; How Culture, Technol Pamela Leong Book 2020 The Editor(s) (if applicable) and The Author(s), under exclusive lice

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Marketing and Communication in Higher Educationhttp://image.papertrans.cn/r/image/821383.jpg

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Technology, Social Media, and Consumer Expectations,asizes how web-based platforms, and social media applications in particular, have served as sparkplugs for increasing consumerism and consumer expectations. The latter part of the chapter questions the credibility, trustworthiness, and validity of online reviews

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Complexity and Volume: An Inquiry into Factors That Drive Principals’ Workincreased expectations at work in terms of the number of tasks they are expected to undertake, the duration of time they are required to complete those tasks, and the many challenges they face at their work. Principals’ choice of leadership approaches and practices is subject to factors that exist w