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Titlebook: Online Channel Integration; Value Creation and C Jochen Binder Book 2014 Springer Fachmedien Wiesbaden 2014 Channel integration.Marketing.S

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發(fā)表于 2025-3-21 16:42:18 | 只看該作者 |倒序瀏覽 |閱讀模式
書目名稱Online Channel Integration
副標(biāo)題Value Creation and C
編輯Jochen Binder
視頻videohttp://file.papertrans.cn/702/701510/701510.mp4
概述Publication in the field of economic sciences.Includes supplementary material:
圖書封面Titlebook: Online Channel Integration; Value Creation and C Jochen Binder Book 2014 Springer Fachmedien Wiesbaden 2014 Channel integration.Marketing.S
描述Today, most firms employ online and offline distribution channels. Customers combine both channels for information search and purchase. However, researchers and practitioners are still lacking insight concerning the creation of additional customer value, in terms of a seamless purchase experience, by combining the online and offline channels. Also, it is unclear if these channel integration activities can actually help multichannel firms obtain a strategic advantage over their online pureplay competitors. Jochen Binder investigates how, why, and to what extent an integrated online channel increases customer value and leads to higher willingness to pay, customer loyalty and purchase intention in a firm‘s online and offline stores.
出版日期Book 2014
關(guān)鍵詞Channel integration; Marketing; Sales; ? E-Commerce; ? Multichannel Management
版次1
doihttps://doi.org/10.1007/978-3-658-04573-9
isbn_softcover978-3-658-04572-2
isbn_ebook978-3-658-04573-9
copyrightSpringer Fachmedien Wiesbaden 2014
The information of publication is updating

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D Study 2: Online Integration, Channel Loyalty, and Channel Choice,stores. Since both experiments measure purchase intentions and loyalty effects between the online and offline channel, the participants of the study were not a priori assigned to a purchase scenario in one of the two channels.
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Jochen Binder investigates how, why, and to what extent an integrated online channel increases customer value and leads to higher willingness to pay, customer loyalty and purchase intention in a firm‘s online and offline stores.978-3-658-04572-2978-3-658-04573-9
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A Research Background,icular instance (Hutchinson and Eisenstein 2008). The Internet has revolutionized retailing with the emergence of new selling formats (e.g., digital music and movies at the Apple iTunes Store). Selling products and services online has created new possibilities for customers and businesses alike.
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