Titlebook: New Leadership in Strategy and Communication; Shifting Perspective Nicole Pfeffermann Book 2020 Springer Nature Switzerland AG 2020 Busines

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Customer-Centricity in the Executive Suite: A Taxonomy of Top-Management Customer Interaction Rolese engagement varies greatly across supplier-customer relationships. Based on exploratory field research, this paper develops a taxonomy of top-management-customer interaction roles. We also provide suggestions for leveraging senior executives for both supplier and customer benefit.

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A Competency Based Approach to Leadership Development: Growth Mindset in the Workplace business school in Boston, Massachusetts. Day (Leadersh Q 11:581–613, ., p. 601) proposes that “l(fā)ecture-based, classroom training found in most formal leadership development programs is at best only partially effective,” citing short-lived behavioral change as a source of frustration. The chapter d

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Leadership Disrupted—No Time for Egoism!strategy in accordance to the digital transformation to be not outperformed by?the pioneering companies on the market, the inevitable consequence is to translate this shift thoroughly into the leadership levels. The more important it becomes for the organizations to develop initiatives and upskillin

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The Role of Business Schools and Their Challenges in Educating Future Leaders: Looking Back to Move future leaders, they need to rethink their role. Through a structured content analysis of the past 3-years academic research on the role of Business Schools, we describe five major challenges and approaches to them. The first one is innovation (in terms of what and how to teach, and governance). Th

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Nicole Pfeffermannd, how does shame-affect (Tomkins in . Springer, New York, 1962) complicate the processes of autobiographical performance making? Secondly, how might the shame/identity index be subverted through autobiographical performance? The questions emerged in response to the ‘disjunctions that occur between

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