Titlebook: Managing Transitional Justice; Expectations of Inte Ray Nickson,Alice Neikirk Book 2018 The Editor(s) (if applicable) and The Author(s) 201

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Managing Expectations of the Tribunal and Chambers,of their function. Expectations were frequently framed by transitional justice practitioners as ‘too high’, ‘unrealistic’, and ‘inappropriate’. According to interviewees, the solution to the expectation gap was “expectation management.” This chapter focuses further on how participants viewed expecta

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A Trying Paradigm,the expectation gaps for both institutions. One of the most prominent similarities was the construction of expectations as either appropriate or inappropriate in relation to any one of the institutions, a sentiment expressed by multiple key informants. But this is an unsatisfactory binary reduction

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Reducing the Expectation Gap,e for others. This chapter outlines a normative theory for the management of expectations in transitional justice. It suggests a three-step process to address the expectation problem. The first step builds upon and improves current expectation management strategies. In order to manage expectations t