Titlebook: Management by Measurement; Designing Key Indica Fiorenzo Franceschini,Maurizio Galetto,Domenico Ma Book 2007 Springer-Verlag Berlin Heidelb

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ve .in 1938, it caused a paradigm shift in the research area of management. He aimed to clarify what executives should do, and how and why, as he argued that executive functions and processes are deeply related to specialization, incentive, authority and communication, decision making, and responsib

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ething we do only sometimes; it is a constant and natural process to all people that is endemic in all walks of life. Perception refers to the practice of selecting what information in our environment we will process and then using it to make sense of these phenomena to take action. Yet our senses s

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Book 2007gine of organizations or even the economy at large. But performance indicators are not simple observation tools. They can have a deep “normative” effect, which can modify organizational behaviour and influence key decisions. Companies are what they measure! The selection of good performance indicato

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