Titlebook: Knowledge Management; Concepts and Best Pr Kai Mertins (Head of Division Corporate Management Book 2003Latest edition Springer-Verlag Berli

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nd models of how man- agement could invest in this area with very good return, in one case with a return of investment of 200 % in one year! It is a very extensive work o978-3-642-05598-0978-3-540-24778-4

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Knowledge Management Toolsee’s business applications and information as a whole. As a universal tool, the computer is used to handle diverse tasks of numerous employees in organizations. However, generally work and the exchange of knowledge still take place in discussions, meetings, and so forth, as well as on the computer.

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Delphi Study on the Future of Knowledge Management — Overview of the Resultsthis emerging business and research field. This is also underlined by the still increasing budgets for knowledge management projects in industry and public as well as the set-up of knowledge management professorships and university courses (Erlach et al. 2000; Ruth et al. 2003). Despres and Chauvel

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Book 2003Latest editionfitable. The solid overview and the holistic review and testing of the theories with real cases, gives the reader a lot of facts and models of how man- agement could invest in this area with very good return, in one case with a return of investment of 200 % in one year! It is a very extensive work o

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lementary material: By Leif Edvinsson Professor of Intellectual Capital University of Lund Lund, Sweden In a marketplace, characterized by the growing importance of intangibles and knowledge, as we have not only in Europe today, it has become more and more evident how important knowledge management

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