Titlebook: Innovative Decision Making in Healthcare; A Case-Based Approac Leslie Neal-Boylan,Steven Rotkoff Book 2021 The Editor(s) (if applicable) an

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The Red Team Toolbox: Improving the Conversation and Changing the Frame of ReferenceThis chapter describes . and .. Chapter 4 describes . and .. As you review these tools, pay attention to the structure of the method as it is critical to enabling divergent conversation and agile planning.

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The Red Team Tool Box: Understanding the Problem and Envisioning the Futurese tools are planning specific. In planning situations, a combination of each of the categories of tools in both Chaps. 3 and in this chapter are used. As in Chap. 3, please pay attention to the structure of the methods described as they are critical to enabling divergent conversation and agile planning.

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Conflict Between the Front- and Back-Office Staff at?Purple Clinicare and reliance on volunteer clinicians to augment the staff may be necessary. Front- and back-office staff, while dedicated to care of the patients, may have different priorities and strategies for how to ensure quality care. This chapter describes a hypothetical case and how Red Teaming helped reach resolution on two issues.

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Merging Brown Visiting Nurse Association with Gray Health Systemrs from both organizations must communicate openly and often to discover ways to support their staff during the transition. This chapter presents a case that concerns a merger of a small home health agency into a large hospital system. Red Teaming methods are used to work through the strategies for supporting interdisciplinary staff.