Titlebook: Information Systems Research in Vietnam; A Shared Vision and Nguyen Hoang Thuan,Duy Dang-Pham,Tuan Q. Phan Book 2023 The Editor(s) (if app

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Organizational Change and Enterprise Architecture Adoption: A Case Study in the Public Sector,ge illustrate how the changes occur in organizations, what the factors are, and how especially managers and their activities influence the change. We show that the change is both sociotechnical and punctuated, oscillating between different organizational levels.

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Book 2023ion systems research, promotes the recent progress in its applications in Vietnam and offers a shared understanding to serve as a blueprint for future research. From a practical point of view, the book helps organisations/companies in Vietnam to keep up with information systems cases, studies and applications..

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Book 2023esearchers in the field. It provides a comprehensive overview of the field and offers access to practical information systems applications, serving as a guide to comparing the context. Readers can also compare the context of information systems applications in Vietnam as a developing country against

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Introduction to Information Systems Research in Vietnam: A Shared Vision,ers. However, a shared account of IS knowledge in Vietnam is still lacking. Addressing this gap, we need a shared understanding of what we know and what we are doing, which can help coordinate our future actions. This introductory chapter sets a background for this shared understanding by reviewing

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Optimising Business Process by Multi-method Modelling: A Case Study of Customer Support Centre for tional resources to achieve a specific business goal with the desired level of efficiency and effectiveness. Multi-method modelling, combined between discrete event and agent-based modelling, is used to illustrate how it helps simulate real situations emphasising limitations in resources to optimise

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High-Tech Start-Up Ecosystems in Vietnam: The Case of Quang Trung Software City (QTSC),abilities that gravitate toward growth ventures. These ecosystems focus on particular disciplines, present a variety of features and dynamics, and have their own variety of evolution over time. Since Vietnam has pushed strategies and incentives to take advantage of digital technology in order for th