Titlebook: ICTs and Development; A Study of Telecentr Maitrayee Mukerji Book 2013 Palgrave Macmillan, a division of Macmillan Publishers Limited 2013

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Maitrayee Mukerji aus dem CallCenterProfi-Ranking 2003. Mit dabei sind: Arvato, Call Duisburg, Call Now, Competence Call Center AG - CCC, customer care solutions - ccs, Datev, DDS Dresdner Direktservice, Dunlop, Hewlett-Packard/Compaq, LivingBrands, One Connect Austria, ?sterreichische Postbus AG, Philips Fax Wien,

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Introduction,obile phones, computers, network and satellite systems (Kleine & Unwin, 2009, pp. 1045–6). ICTs enable communication and exchange of information between individuals and organizations across geographic locations (UNDP, 2001b). They are central to the process of globalization and in the creation of ec

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