Titlebook: Human Comfort and Security of Information Systems; Advanced Interfaces Kadamula Varghese,Silvia Pfleger Book 1997 ECSC-EC-EAEC, Brussels-L

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The New Media Interface: a Case for Reappraisal,nt impact on the design and format of the user interface. However, current plans for digital media in many aspects of entertainment, education and information indicate that the next generation of media technology will have an even more profound impact on future interface design. Individual exemplars

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Long Term Research on Intelligent Information Interfaces,terfaces and interaction paradigms for interacting with information. These new interfaces will provide comfortable access to information for the broad population (i.e. not restricted to few specialists). An i. home page ., a Brokerage page . and an i.-NET page . provide information about i. activiti

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MAPI: MUSiC Assisted Process Improvement,m the successful Framework III MUSiC project (Measuring the Usability of Systems in Context). These methods implement the principles of the draft ISO standard 9241, part 11, which defines usability as: “the extent to which a product can be used to achieve specified goals with effectiveness, efficien

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Usability Evaluation of Software Applications,241 part 1 to 17 and ISO 9000, as far as concerned to define the demands of the EU Directive 90/270. However, no accepted methodology and instruments exist to operationalise the relevant standards. Therefore, a software based evaluation procedure, called ISO 9241-Evaluator, has been developed as a c

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Are You Sitting Comfortably ?,ms, however, “comfort/ease of use” is paramount: information gathering, for instance, where the users’ view is restricted to their interaction with the input mechanism. In market research, respondents are involved via exposure to some form of interview. Their participation, and the quality of the in

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Voice-based Dialogue in the Real World,ndliest) way to identify what a customer wants and satisfy their requirement? What is the best way to manage variations in call volume? What is the best way to address the customer-led demand for increased quality and variety of telephone services in an increasingly competitive and cost-sensitive ma

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MASK: Multimedia Multimodal Service Kiosk,unicating with another person. The objective of the MASK project is to pave the way for more advanced public service applications by employing multimodal and multimedia input-output. The project will produce a demonstrator implemented in a real public service context (railway traveller services). Th