Titlebook: Exploring Services Science; 5th International Co Mehdi Snene,Michel Leonard Conference proceedings 2014 Springer International Publishing S

沉默

Coeval

homeostasis

Why Is Aligning Economic- and IT Services So Difficult?,oners, however, often report that such alignment is far from being solved. Specifically, current research in aligning services either remains at a too abstract, strategic level, or is too technology-oriented to be really useful in practice. In spite of being an “old” problem, business-IT alignment i

NICE

Towards the Consideration of Performance Risks for the Design of Service Offers,and the provider is penalized or rewarded for deviating negatively or positively from performance guarantees. In particular, we address the question how outsourcing providers with different risk attitudes should mitigate service performance risks by incorporating uncertainty premiums into service pr

教義

Developing Municipal e-Government in Italy: The City of Alfa Case,actions developed to modernize the administrative and management structures of public companies (PA) and their outcomes. The modernization effort is the result of two macro actions: public administration reforms and the successive pervasion of Information and Communication Technologies (ICTs). The e

medieval

Introducing Service-oriented Organizational Structure for Capability Sourcing,e advantages. Therefore, the conceptualization of service system is proposed as a well-defined language for modeling, formalizing, representing and visualizing the concepts, constructs, and models in the capability sourcing process to facilitate strategic sourcing decision making.