Titlebook: Exploring Services Science; 7th International Co Theodor Borangiu,Monica Dragoicea,Henriqueta Nóvoa Conference proceedings 2016 Springer In

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Personal Service Eco-Environment (PSE2): A?User-Centric Services Computing Paradigmervice offerings to different customers due to their individualized demands. Traditional resource-centric services computing paradigm tries to make use of mass customization approaches to fulfill customer demands in a cost-effective way, but sacrifices the personalization degree and decreases custom

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Using User-Generated Content to Explore Hotel Service Quality DimensionsTravel 2.0” era, where tourists not only access but also actively review the service provided. This paper analyses data automatically collected from TripAdvisor reviews regarding 2 star and 5 star hotels in Porto. TripAdvisor user generated content is explored through text mining techniques with the

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An Efficient Procedure to Determine the Initial Basic Feasible Solution of Time Minimization Transporamework to determine the better ways to deliver products to the customer. In this paper, we present a new procedure for determining an initial basic feasible solution of TMTP. Comparative study is accomplished between the presented procedure and the other existing procedures in virtue of sample exa

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Experience from a Modelling and Simulation Perspective in Smart Transport Information Service Designment platform’s role in transposing the above mentioned aspects in practice is emphasized and integration guidelines of the STSE process steps with the IBM Rational Rhapsody?development platform are described.

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