Titlebook: Experience Management; Foundations, Develop Ralph Bergmann Book 2002 Springer-Verlag Berlin Heidelberg 2002 Business Process Modeling.Case-

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5. Representing Knowledge for Adaptation,b),Meyfarth (1997), Schmitt and Bergmann (1999b), Schmitt and Bergmann (1999a), Stahl and Bergmann (2000), and Stahl et al. (2000). Please note also that this chapter is restricted to the knowledge representation issues; the processing of the various kinds of adaptation knowledge is discussed separately in Chap. 8.

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Book 2002ith respect to application requirements. Further, the process of application development and maintenance is highlighted, pointing out successful practically proven ways for obtaining and operating experience management applications.

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Bildungs- und Erziehungspartnerschaften,r a complex technical domain that changes over time. This knowledge repository will be used in an organization, by a group of people with varying levels of expertise, in a time-criticalo peration..The HOMER (in German: “HOtline Mit ERfahrung”) system presented in this chapter has been developed as p

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Edith Glumpler,Helene Luig-Arltse .ssistant for .esigns in .lectronic .ngineering), the project IPQ1 (.ualification for efficient system design) and the European MEDEA+ project TOOLIP2 (Methods and .s for .) and have been previously published in part (Vollrath 1998; Oehler et al. 1998; Oehler et al. 1998; Bergmann et al. 1999; Be

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6. User Communication,his communication is of bidirectional nature: The user must be able to tell the experience management system about his problem and the experience management system must be able to communicate appropriate experience to the experience user. The difficulties involved here are to organize this communica