Titlebook: Employees‘ Emotional Intelligence, Motivation & Productivity, and Organizational Excellence; A Future Trend in HR Gagari Chakrabarti,Tapas

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,Intelligence?… Emotions?… or, the Emotional Intelligence: Theories and Evidence in Global Context,t. The chapter reviews the attempts made to relate two apparently unrelated terms namely, . and . to explain the abilities to lead an effective life. It reviews the basic tenets of the Bar-On model, the Mayer-Salovey model; Goleman’s Mixed model, and the Big-five and other trait-based models with their applications in global context.

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Indicators of Emotional Intelligence: Determinants and Interconnections,ve skills so as to help the organization, to which they belong, to attain certain specific goals. This chapter intervenes here with reference to India. The exploration on the basis of a primary survey includes a search for the presence, or otherwise of such skills followed by an analysis of factors determining those.

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Benefit to an Organization: Intrinsic Skills and (Or?) Psycho-social Factors,er proceeds further to explore whether hiring people on the basis of such non-cognitive skills would help an organization avoid the problem of moral hazards where hidden actions on part of the employees, who are otherwise skilled, might adversely affect the organization’s valuation of the transactions in which they would be involved.

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