Titlebook: Electronic Government; 10th International C Marijn Janssen,Hans J. Scholl,Yao-hua Tan Conference proceedings 2011 IFIP International Federa

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User Acceptance of SMS-Based eGovernment Serviceseterminants of SMS and e-government services. Data for validating the models were collected from 589 citizens in three cities in Indonesia. The proposed model may explain why individuals accept or reject SMS-based e-government services and how user acceptance is influenced by the service characteristics.

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