Titlebook: Electronic Goverment; 6th International Co Maria A. Wimmer,Jochen Scholl,?ke Gr?nlund Conference proceedings 2007 Springer-Verlag Berlin He

integrated

Building a Local Administration Services Portal for Citizens and Businesses: Service Composition, Arerability Patterns for achieving the seamless cooperation of heterogeneous existing systems. When referring to e-Government applications in Local Administrations, the above mentioned research fields have to be tackled, as the resulting systems need to be functional, easy to implement and maintain, c

Diluge

Reference Models for E-Services Integration Based on Life-Eventsive e-government portal. The use of reference models as templates for building life-event models promises savings in time and costs of the modelling process. At the same time, using reference models can increase the quality and accuracy of the established models. The paper proposes a complete set of

Relinquish

不知疲倦

myocardium

E-Government Field Force Automation: Promises, Challenges, and Stakeholders field workforce with such information and communication technologies (ICT). The aim of these projects is to automate fieldwork operations, that is, to make them more effective, to improve field force responsiveness, and to speed up the field processes, while using resources and assets more efficien

巧思

Where to Go in the Near Future: Diverging Perspectives on Online Public Service Deliveryfield of e-government in the Netherlands resulted in different perspectives on the future of electronic public service delivery. The interviews revealed different objectives and interpretations of the presuppositions regarding citizens’ desires. Opinions about channel approaches and ‘trigger service

Conscientious

A簡(jiǎn)潔的

fructose

Talking to, Not About, Citizens – Experiences of Focus Groups in Public E-Service Developmentof citizen benefit and agencies’ internal efficiency. Rhetorical, this is a persuasive ambition, but in practice it seems to be easier to focus agency efficiency and redesign of business processes and information systems than to find out what citizens really want. Citizens, i.e. the future users of

amenity