Titlebook: Dignity and Inclusion at Work; Premilla D‘Cruz,Ernesto Noronha,Michelle Rae Tucke Reference work 2021 Springer Nature Singapore Pte Ltd. 2

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2662-3242 cs of solutions and the interface between misbehavior, sociaThe agenda of respectful workplaces is no more urgent than in the context of workplace bullying, emotional abuse and harassment. This becomes even more significant in the face of mistreatment linked to social identity and national culture.

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Workplace Bullying Policies: A Review of Best Practices and Research on Effectivenessurrently very limited. This chapter explores the extant literature on the need for WPB policies, the relationship between law and policies and the best practice content and practices associated with developing WPB policies. It also provides reference information helpful in developing practical and e

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Mediating Workplace Bullying and Harassment Complaints: A Risk Management Perspectivelace bullying complaints is introduced, and it is argued that this innovative approach to mediation may help identify some of the wider influences or “risks” that may have contributed to the bullying allegations in question. It is acknowledged that mediation is not an appropriate intervention in man