Titlebook: Digital Transformation of the Hotel Industry; Theories, Practices, Jorge Marques,Rui Pedro Marques Book 2023 The Editor(s) (if applicable)

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STIT

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Mapping Research Trends on Smart Tourism: A Bibliometric Analysis,ism, social media, and hospitality.?Gretzel et al. (2015) was the most cited document, and South Korea was the most productive country in smart tourism research. Chulmo Koo was the most prolific author and Rob Law the most influential author (in terms of h-index and total WoS citations) in the study.

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CRAMP

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Konstantinos Traganos,Paul Grefene an insight in the things that should be considered when designing and evaluating the effectiveness of robots in a hospitality work environment. We do this by illustrating how robots can influence many interactions in a work environment and we present a conceptual framework for mapping these different interactions.

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Selecting Robots to Take Over Tasks in Hospitality Settings: Joining Two Research Fields,e an insight in the things that should be considered when designing and evaluating the effectiveness of robots in a hospitality work environment. We do this by illustrating how robots can influence many interactions in a work environment and we present a conceptual framework for mapping these different interactions.

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Innovative Technology Applications in Hotel Businesses,. Hotel businesses are at the forefront of businesses where technological transformation takes place. Today, hotel businesses should not only follow the latest technology trends but also make the necessary investments. One of the most important reasons for this is that the competition conditions in