Titlebook: Designing and Managing Industrial Product-Service Systems; Petri Helo,Angappa Gunasekaran,Anna Rymaszewska Book 2017 The Editor(s) (if app

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https://doi.org/10.1007/978-3-322-84132-2 products are smart and collect data from usage. This data can be transferred into centralized servers and big data type analytics can be performed. Additionally, service-dominant logic can serve as a basis for input-output analysis for measuring technology spillovers in service sectors (Hsieh and Yuan 2015).

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Servitization: Service Infusion in Manufacturing,o pinpoint the emergence of servitization. Many researchers in the field, such as Vandermerwe and Rada (1989), claim that servitization is occurring on a global scale, and manufacturing organizations are unable to avoid the transition toward extending their offering.

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Pricing Decisions: From Ownership to Subscription,omers from responsibility, costs, and commitment is gaining popularity. Such a form of ownership is particularly interesting for consumers who value experience over possessions. . allows customers to use bulky and otherwise rarely used items. With online access, customers are able to book them in advance and use when needed.

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https://doi.org/10.1007/978-3-322-84132-2o pinpoint the emergence of servitization. Many researchers in the field, such as Vandermerwe and Rada (1989), claim that servitization is occurring on a global scale, and manufacturing organizations are unable to avoid the transition toward extending their offering.

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Gabler Kompakt Lexikon EDV undInformatiks that are based on services which create an added value. The services offered need to solve real customer problems in an efficient and cost-effective way. The value creation of the service should be perceived instantly and be transparent to customers for evaluation of the performance. The transitio

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