Titlebook: Conversations at Work; Promoting a Culture Tim Baker,Aubrey Warren Book 2015 The Editor(s) (if applicable) and The Author(s) 2015 Communic

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The Nine Common Barriers to Communicatione had somehow found himself trapped by the organizational culture and structures that deliberately separated managers from the people they managed. He saw himself as an “open door” manager, approachable and friendly, but was puzzled why people rarely came to him — and why when he initiated conversat

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Active Listening Can Make Other People Better Communicators Tooye contact. Then they recorded a lecture the students attended with a visiting professor. The students were told to adopt typical non-attending student behaviors at the beginning of the lecture. The professor lectured from his notes, spoke in a monotone and paid little attention to the students. Acc

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Using Your Eyes (Part 1): Three Perceptual Positionsff. But while her professional skills were undoubted and highly regarded, her people management skills were not in the same league. Much to her chagrin, she found herself defending herself against accusations of poor management and even bullying behavior towards some of her staff. Jane was genuinely

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The Art of Inquiry in Conversationss. How much time were they wasting? And it further upset Mel that they constantly seemed to be talking about what their professional colleagues at other firms or in other industries were doing — while it was interesting, it just made their meetings more complicated and left him feeling a bit, well,

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Conversations at Work978-1-137-53418-7Series ISSN 2947-6127 Series E-ISSN 2947-6135

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