Titlebook: Co-creating Digital Public Services for an Ageing Society; Evidence for User-ce Juliane Jarke Book‘‘‘‘‘‘‘‘ 2021 The Editor(s) (if applicabl

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Co-Creating Digital Public Services,sider .. In order to do so, the first section of this chapter defines what a digital public service is (e.g. with respect to different types of service providers, different types of services and service delivery) and considers what kind of digital public services allow for meaningful citizen partici

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Co-Creation in Practice II: Co-creating a Digital Walking Guide (Bremen Hemelingen), steered the process in which 46 older residents participated. One of the tasks of social care service providers is to organise outdoor activities for older residents (also to facilitate social participation). To support their work, this co-creation project resulted in a digital walking guide that p

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Co-Creation in Practice III: Co-Creating Age-Friendly Routes (Zaragoza), Department of Elderly Care and the Technical Office of Participation, Transparency and Open Government. Several activities aiming to improve the lives older citizens have been conducted by the city administration since Zaragoza joined the Global Network of Age-Friendly Cities and Communities. In a

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Learning from Co-creation Practice,n the introduction. In sum, the chapter presents nine learning points. These cover very different aspects of co-creation ranging from the different roles local government, social care service providers, intermediaries and older citizens may assume, to the implications of embedding co-creation proces

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Conclusion: Co-creating Inclusive Digital Futures,hod to develop digital public information services that meet the needs of older users and achieve an output that is better than existing, comparable services. The second conclusion—relating to the sharing of expertise and knowledge—is that the co-creation of digital services works well with older ad

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