Titlebook: Case Based Research in Tourism, Travel, Hospitality and Events; Marianna Sigala,Anastasia Yeark,Karen A. Smith Book 2022 Springer Nature S

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Designing Servicescape and Experience with Art: Learnings from ,, Australia competitive and inimitable advantage. The case also provides evidence of the impact of servicescape elements and design on the customers’ engagement and well-being (psychological, social, behavioural, emotional and spiritual/transformational). As the competition intensifies, the customers’ profile,

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High-End Restaurants During COVID-19: The Beginning of a New Fine-Dining Era? explores the innovative practices developed and delivered by these restaurants during COVID-19 and poses questions for the future of high-end restaurant experiences. The case study aims to apply knowledge of business models and the Business Model Canvas as a conceptual tool to encourage visioning a

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Hidden Factors: Operations Management Implications for the Hayman Island Resortes and concepts from the field of operations management. This will enable students to recommend operations management strategies to optimise sustainable performance of tourism resorts impacted by climate change.

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Hotel Revenue Management Strategy – Impacts and Consequences of Changes in Management revenues of the Landorn Hotel have been decreasing steadily, consequently affecting the profits. Landorn International is a multinational hotel company that has been managing Alec’s property for the past 5?years. Their contract is due to expire in 2020 and Alec is wondering whether to renew it or c

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