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Titlebook: Business Process Blueprinting; A Method for Custome Michael Hewing Book 2014 Springer Fachmedien Wiesbaden 2014 Business Process Management

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發(fā)表于 2025-3-21 18:24:19 | 只看該作者 |倒序瀏覽 |閱讀模式
期刊全稱Business Process Blueprinting
期刊簡稱A Method for Custome
影響因子2023Michael Hewing
視頻videohttp://file.papertrans.cn/193/192307/192307.mp4
發(fā)行地址Includes supplementary material:
圖書封面Titlebook: Business Process Blueprinting; A Method for Custome Michael Hewing Book 2014 Springer Fachmedien Wiesbaden 2014 Business Process Management
影響因子Though customer orientation is recommended in Business Process Management, current modeling methods still have a strong focus on the company’s processes. To ensure a long-lasting requirement of a firm’s service, one should consider the customer activities in order to offer an added value that effectively addresses his or her needs. Thus, the customers’ perspective and their process chains before, during and after the interaction need to be captured in Business Process Management. Michael Hewing takes a design-oriented research approach to show how the integration of well-grounded marketing methods enables the visualization and analysis of the customer’s point of view in Business Process Management. By enhancing this method, information on usage processes as well as on the value-in-use can be provided for a comprehensive and process-based customer management.
Pindex Book 2014
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發(fā)表于 2025-3-22 00:12:55 | 只看該作者
Conclusion,ed to integrate usage processes that are usually performed by the customer beyond the perception of the provider. Though customer concepts have existed for some time, little research has been done on a process-based approach to manage customer processes.
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發(fā)表于 2025-3-22 01:02:29 | 只看該作者
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發(fā)表于 2025-3-22 04:37:31 | 只看該作者
Ryan Cunningham,Peter Harding,Ian Loramed to integrate usage processes that are usually performed by the customer beyond the perception of the provider. Though customer concepts have existed for some time, little research has been done on a process-based approach to manage customer processes.
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發(fā)表于 2025-3-22 09:58:42 | 只看該作者
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發(fā)表于 2025-3-22 14:53:27 | 只看該作者
Sabine Müller,Joachim Weickert,Norbert Graf this thesis. In the first two sub-chapters the underlying research paradigm and methodology will be elucidated in order to classify this work. The third sub-chapter outlines the work’s structure and goes into more detail about the procedure of this thesis.
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發(fā)表于 2025-3-22 17:28:09 | 只看該作者
Medical Image Understanding and Analysisnd sales to a market orientation, which implies that value originates from solutions that address and satisfy the customers’ needs (Kotler et al. 2012, p. 18). Companies have to understand and meet these customers’ requirements to enhance customer satisfaction and therefore level revenues.
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發(fā)表于 2025-3-23 00:54:50 | 只看該作者
Medical Image Understanding and Analysisevelopment and demonstration of the artifact (activity 3 and 4). As the activities of the DSRM build upon each other, they should be considered of similar value from a scientific point of view. However, the designed artifact is often seen as the centerpiece of research projects. This is most probabl
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