Titlebook: Business Information Technology Management; Alternative and Adap Ray Hackney,Dennis Dunn Book 2000 Palgrave Macmillan, a division of Macmil

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Veronika Novotna,Dalibor Cervinkam a critical process. At present, our major thrust has been on a set of processes that we label Knowledge Harvesting. to capture expertise and put it into a software product so that widespread knowledge sharing is possible.

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Pawe? Olejnik,Damian Kociak,Jan Awrejcewicztical. Without the ability to recommend actions based on the competitive environment our companies face, CI professionals will remain in the realm of the information provider. (Faye Brill, Ryder Systems)

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New Light Through Old Windows: The Interpretive Foundations of the CSF Concept and Method, as such, it would be fundamentally incompatible with the ontological perspectives of many researcher’s within the field. However, given that it was originally adopted for research purposes by adherents of the dominant functionalist paradigm within the IS field (see Burrell and Morgan, 1979, for an

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Experiences of SISP: Evoking Change within an IT Departmentice Waterhouse IT Review (Price Waterhouse, 1995–6). Two typical quotes from this report (from the section ‘managing the IT infrastructure’) succinctly identifies the problems related to the IT/business/top management culture gap:

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