Titlebook: Beyond Organizational Change; Structure, Discourse Glenn Morgan,Andrew Sturdy Book 2000 Palgrave Macmillan, a division of Macmillan Publish

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Conclusions and Recommendations, from the industry, the repositioning of firms (which had implications for the status, rewards and careers of individuals within them) and the reconstruction of relations between the firms, the state and consumers (which had effects on the financial well-being of millions of people). These processes

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Patrick Blessinger,Nancy H. Henseltested, framework for its management. However, one of the most important of these mechanisms was associated with the establishment of marketing within financial services. In what follows, we explore the process whereby marketing became established within financial services. This is not simply an iss

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?brahim Delen,Seydi Aktu?,M. Akif Helvac?plore what is probably the main aspect of change and, given some variation across organizations and sectors in the field (Egan and Shipley, 1995; Storey .., 1997), one that appears to be more or less common – the shift to the employee as market/consumer-oriented and associated changes in forms of ma

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Introducing Strategic Discourseembedded. Such a process does not necessarily imply acceptance and internalization on the part of the actors. These latter states are only one of a range of, often fragile, responses to managerial discourses – others may include rejection, resistance, adaptation or ambivalence. Furthermore, there ar

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Strategy Discourse and Financial Services: Enter the Management Consultants and IT from the industry, the repositioning of firms (which had implications for the status, rewards and careers of individuals within them) and the reconstruction of relations between the firms, the state and consumers (which had effects on the financial well-being of millions of people). These processes

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Changing Work Experiences and Practices: From Black Coats to Service Smilesplore what is probably the main aspect of change and, given some variation across organizations and sectors in the field (Egan and Shipley, 1995; Storey .., 1997), one that appears to be more or less common – the shift to the employee as market/consumer-oriented and associated changes in forms of ma

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