Titlebook: An Intelligent Customer Complaint Management System with Application to the Transport and Logistics ; Alireza Faed Book 2013 Springer Inte

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übergangsvorschrift §§60, 61 RVGal equation modelling. In the previous chapter, nine issues were ranked which are considered as variables and these are used as inputs. Statistical testing is performed to ascertain the impact of certain factors on CRM performance through these variables.