| 期刊全稱 | An Anthropology of Services | | 期刊簡(jiǎn)稱 | Toward a Practice Ap | | 影響因子2023 | Jeanette Blomberg,Chuck Darrah | | 視頻video | http://file.papertrans.cn/155/154842/154842.mp4 | | 學(xué)科分類 | Synthesis Lectures on Human-Centered Informatics | | 圖書(shū)封面 |  | | 影響因子 | This book explores the possibility for an anthropology of services and outlines a practice approach to designing services. The reader is taken on a journey that Blomberg and Darrah have been on for the better part of a decade from their respective positions helping to establish a services research group within a large global enterprise and an applied anthropology master‘s program at a Silicon Valley university. They delve into the world of services to understand both how services are being conceptualized today and the possible benefits that might result from taking an anthropological view on services and their design. The authors argue that the anthropological gaze can be useful precisely because it combines attention to details of everyday life with consideration of the larger milieu in which those details make sense. Furthermore, it asks us to reflect upon and assess our own perspectives on that which we hope to understand and change. Central to their exploration is the question of how to conceptualize and engage with the world of services given their heterogeneity, the increasing global importance of the service economy, and the possibilities introduced for an engaged scholarshi | | Pindex | Book 2015 |
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