Titlebook: Aligning Business Processes and Information Systems; New Approaches to Co Robert Heinrich Book 2014 Springer Fachmedien Wiesbaden 2014 Busi

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https://doi.org/10.1007/978-3-642-57205-0This chapter presents a comprehensive quality model for BPs and demonstrates its application in practice. First, the foundations the model builds upon are described in Section 3.1. Then, Section 3.2 argues that a comprehensive understanding of BP quality is missing, by discussing the state of the art.

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Der verwaltungsrechtliche VertragBPs and ISs mutually impact each other in non-trivial ways, which are discussed in this chapter. Section 7.1 gives an overview of related work. Then, three types of mutual performance impact between BPs and ISs are distinguished.

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Terms and DefinitionsPart I of this book addresses a comprehensive understanding of business process quality. Before describing a business process quality model in Chapter 3, this chapter introduces the basic terminology and definitions related to business processes and information systems.

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Business Process QualityThis chapter presents a comprehensive quality model for BPs and demonstrates its application in practice. First, the foundations the model builds upon are described in Section 3.1. Then, Section 3.2 argues that a comprehensive understanding of BP quality is missing, by discussing the state of the art.

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