標題: Titlebook: Service Management; Theory and Practice John R. Bryson,Jon Sundbo,Peter Daniels Textbook 2020 The Editor(s) (if applicable) and The Author( [打印本頁] 作者: firearm 時間: 2025-3-21 16:44
書目名稱Service Management影響因子(影響力)
書目名稱Service Management影響因子(影響力)學科排名
書目名稱Service Management網絡公開度
書目名稱Service Management網絡公開度學科排名
書目名稱Service Management被引頻次
書目名稱Service Management被引頻次學科排名
書目名稱Service Management年度引用
書目名稱Service Management年度引用學科排名
書目名稱Service Management讀者反饋
書目名稱Service Management讀者反饋學科排名
作者: 剝皮 時間: 2025-3-21 23:51 作者: Arrhythmia 時間: 2025-3-22 01:48
https://doi.org/10.1007/978-3-030-52060-1Service business; service economy; knowledge management; retail; services marketing作者: ALE 時間: 2025-3-22 07:04
978-3-030-52059-5The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerl作者: flimsy 時間: 2025-3-22 08:54 作者: Encapsulate 時間: 2025-3-22 15:38 作者: 冬眠 時間: 2025-3-22 18:16 作者: Microgram 時間: 2025-3-22 21:31 作者: Ringworm 時間: 2025-3-23 04:36 作者: 令人苦惱 時間: 2025-3-23 07:04
Servitization and Manufacturing Companies,terial product-service systems and the challenges related to their organization and management. The conclusion is that there is not one approach, but many different pathways towards developing a service-orientated business approach within manufacturing.作者: 相容 時間: 2025-3-23 12:36 作者: 評論者 時間: 2025-3-23 17:47 作者: 刺穿 時間: 2025-3-23 22:02 作者: DEFER 時間: 2025-3-23 23:37 作者: Awning 時間: 2025-3-24 02:28 作者: 同位素 時間: 2025-3-24 08:31
John R. Bryson,Jon Sundbo,Lars Fuglsang,Peter Danielsr“ im strengen Sinne für organische Peroxyde nicht gelten kann, denn sie k?nnen zwar in geringsten Mengen Reaktionen in Gang bringen, sie k?nnen — in Spuren zugesetzt — den Ablauf einer Reaktion v?llig ver?ndern, aber sie gehen aus der Reaktion im Gegensatz zu echten Katalysatoren nicht wieder unver作者: adulterant 時間: 2025-3-24 13:07
John R. Bryson,Jon Sundbo,Lars Fuglsang,Peter Danielsnicht auf ihre Beeinflu?barkeit durch Katalysatoren untersucht worden. So ist das Bild, das man sich von den katalysierbaren Zerfallsreaktionen der organischen Chemie zur Zeit machen kann, noch ein unvollst?ndiges, und zu seiner wirklichen Kenntnis geh?rt das Studium auch der nichtkatalysierten Spal作者: Gobble 時間: 2025-3-24 18:17 作者: 影響深遠 時間: 2025-3-24 19:23 作者: condemn 時間: 2025-3-25 02:46
John R. Bryson,Jon Sundbo,Lars Fuglsang,Peter Danielsicht auf ihre Beeinflu?barkeit durch Katalysatoren untersucht worden. So ist das Bild, das man sich von den katalysierbaren Zerfallsreaktionen der organischen Chemie zur Zeit machen kann, noch ein unvollst?ndiges, und zu seiner wirklichen Kenntnis geh?rt das Studium auch der nichtkatalysierten Spalt作者: exceptional 時間: 2025-3-25 06:08
John R. Bryson,Jon Sundbo,Lars Fuglsang,Peter Danielsicht auf ihre Beeinflu?barkeit durch Katalysatoren untersucht worden. So ist das Bild, das man sich von den katalysierbaren Zerfallsreaktionen der organischen Chemie zur Zeit machen kann, noch ein unvollst?ndiges, und zu seiner wirklichen Kenntnis geh?rt das Studium auch der nichtkatalysierten Spalt作者: Aesthete 時間: 2025-3-25 10:13 作者: parsimony 時間: 2025-3-25 15:31 作者: Adulate 時間: 2025-3-25 16:02
Textbook 2020sues and business models deployed by service firms. It builds on recent developments in service science as an interdisciplinary research area with emphasis on integration, adaptability, optimization, sustainability and rapid technological adoption..The book explores seven fundamental processes that 作者: 偶然 時間: 2025-3-25 20:31
ice management..This textbook offers a fully integrated approach to the theory and practice of service management, exploring the operational dynamics, management issues and business models deployed by service firms. It builds on recent developments in service science as an interdisciplinary research作者: verdict 時間: 2025-3-26 03:11 作者: 情愛 時間: 2025-3-26 06:13
Reading and Managing Service Businesses,ent, but in relation to the whole economy. An overview of the history of the development of service firms, activities and employment is then provided. The chapter concludes by developing an approach to reading service businesses.作者: BARK 時間: 2025-3-26 08:39 作者: Rheumatologist 時間: 2025-3-26 13:19 作者: 手銬 時間: 2025-3-26 18:33 作者: Nostalgia 時間: 2025-3-27 00:23 作者: ULCER 時間: 2025-3-27 01:26
Service Personnel and Their Management,nce of new forms of service work including employment within the gig economy is explored. The chapter concludes by exploring the management of service personnel focusing on human resource management tasks that service managers must address in response to the peculiar characteristics of service work.作者: 充滿人 時間: 2025-3-27 06:59
Process and Product Innovation in Service Businesses,the interface between service providers and service consumers—between people. People play a central role in this process. Sometimes the relationship between producers and consumers is mediated by technology and increasingly the service provider has been replaced with technology.作者: spondylosis 時間: 2025-3-27 09:33
Customer First: Understanding Customers,ehand expectations. Service firms have two types of customers: business-to-business (B&B) and business-to-consumers (B-to-C). Each type is very different, and these differences are reflected in the service encounter and in the marketing of services.作者: 叫喊 時間: 2025-3-27 13:41
Supply Chains and Logistics Services,logistic services and supply chain management support outsourcing, offshoring and inter- and inter-firm movements of all types. This includes the services that support flows of raw materials, components, completed goods, people, expertise and information and finance that are the focus of this chapter.作者: moratorium 時間: 2025-3-27 18:07 作者: 大廳 時間: 2025-3-27 23:19 作者: 紀念 時間: 2025-3-28 04:22 作者: Chandelier 時間: 2025-3-28 10:09 作者: Congregate 時間: 2025-3-28 11:05
Business Models and Service Strategy,e for comparing the three different, but linked, elements of a business model—value propositions, value networks and value-capturing mechanisms. Disruptive innovation can occur anywhere within or between these three elements. Disruptive innovation continues to transform service businesses by destroy作者: Mercantile 時間: 2025-3-28 15:31 作者: 休戰(zhàn) 時間: 2025-3-28 21:26
Service Operations and Productivity,m’s business model or models, operational delivery, marketing and customer relationship management. This chapter explores service operations management focusing on the on-going application of operational innovations to the delivery of service outcomes. This is a complex process. Different innovation作者: 可商量 時間: 2025-3-28 23:03
Service Personnel and Their Management,performance and the management of service personnel. The chapter begins by examining the particular characteristics of service work and the requirements for service personnel. ‘Service’ is enacted in very different industries or economic activities and the nature of the core service work undertaken 作者: OCTO 時間: 2025-3-29 05:45
Process and Product Innovation in Service Businesses, innovations that arise in other industrial sectors. Service businesses innovate by developing new services or improving existing ones to compete in the marketplace and to develop service solutions that meet societal needs. Innovation management in service companies is thus an act of balancing custo作者: 吸引力 時間: 2025-3-29 10:31
Customer First: Understanding Customers,mportant. In this chapter, the service encounter is considered from the perspective of customers including a focus on: ‘what creates customer satisfaction?’ and ‘what do customers want, and why?’ To explore these questions requires a discussion and review of customer lifestyles, preferences or value作者: 放縱 時間: 2025-3-29 11:29
Marketing Services,d models and how they have been applied to services. This chapter’s focus is on the more macro level including how service firms develop market share through the application of marketing models and theories. Services are consumed at the moment of production. This provides service firms with opportun作者: Allowance 時間: 2025-3-29 17:36
Internationalizing Service Businesses,contributor to international trade and to internationalization. The cross-border provision of services varies by service sub-sector and product. Services businesses play two roles in the on-going development of global economic activity. First, they are internationalizing by foreign direct investment作者: dowagers-hump 時間: 2025-3-29 20:14 作者: Mri485 時間: 2025-3-30 02:34
Servitization and Manufacturing Companies,ired to produce physical goods. This includes understanding the transformation of some goods into services and the development of additional services that are attached to or embedded into manufactured goods. This chapter considers the ways in which services have been incorporated into the operationa作者: Oversee 時間: 2025-3-30 07:52 作者: CHECK 時間: 2025-3-30 09:57 作者: 獨輪車 時間: 2025-3-30 15:02 作者: 同時發(fā)生 時間: 2025-3-30 17:03
John R. Bryson,Jon Sundbo,Lars Fuglsang,Peter Danielsties before and after the reaction has taken place. Under these circumstances any effect which the solvent exerts on the reaction velocity may be described as a catalytic effect. The best quantitative measure of the catalytic effect of the solvent is obtained by comparing the reaction velocity in so作者: nullify 時間: 2025-3-30 21:56 作者: Amendment 時間: 2025-3-31 04:04
John R. Bryson,Jon Sundbo,Lars Fuglsang,Peter Danielsvon chemischen Vorg?ngen erweisen, da? organische Peroxyde als Katalysatoren eine Rolle spielen. Die Forschung befindet sich hier zweifellos erst in den Anf?ngen. Hinzu kommen noch die F?lle, bei denen die Gesamtreaktion über eine peroxydische Zwischenstufe verl?uft oder bei denen Peroxyde die Endst