標(biāo)題: Titlebook: Building Great Customer Experiences; Colin Shaw,John Ivens Book 2002 Palgrave Macmillan, a division of Macmillan Publishers Limited 2002 b [打印本頁] 作者: Corrugate 時間: 2025-3-21 18:16
書目名稱Building Great Customer Experiences影響因子(影響力)
書目名稱Building Great Customer Experiences影響因子(影響力)學(xué)科排名
書目名稱Building Great Customer Experiences網(wǎng)絡(luò)公開度
書目名稱Building Great Customer Experiences網(wǎng)絡(luò)公開度學(xué)科排名
書目名稱Building Great Customer Experiences被引頻次
書目名稱Building Great Customer Experiences被引頻次學(xué)科排名
書目名稱Building Great Customer Experiences年度引用
書目名稱Building Great Customer Experiences年度引用學(xué)科排名
書目名稱Building Great Customer Experiences讀者反饋
書目名稱Building Great Customer Experiences讀者反饋學(xué)科排名
作者: Atheroma 時間: 2025-3-21 20:15
The physical customer experience,y that differentiating on the physical is no longer a sustainable business strategy? It has been for centuries, from the times when blacksmiths made suits of armour for King Arthur and his Knights of the Round Table; to the time when bartenders sold whiskey in saloons in the Wild West; to today, buy作者: separate 時間: 2025-3-22 02:26
The emotional customer experience,boyfriend or girlfriend and the ‘puppy love’. How did that feel? Exciting? Were you infatuated, exhilarated? Then think of the day you broke up, and you thought the world was at an end. Think of the day you were promoted at work; how pleased and proud you were. Think how you were bursting to tell yo作者: 細(xì)頸瓶 時間: 2025-3-22 06:39
The effect of organization, multi-channels and moments of contact on the customer experience,found fossils of extinct animals that were similar to modern species. In the Galapagos Islands in the Pacific Ocean he noticed many variations among plants and animals of the same general type as those in South America and other parts of the world. Upon his return to London, using his notes and spec作者: Psa617 時間: 2025-3-22 09:34 作者: 未成熟 時間: 2025-3-22 14:29
People: a key differentiator,perience would be great all the time!’? There are some people who are just naturally good with people. These people are able to make you feel like a king. They make you feel that you could tell them all your troubles and they will make them disappear. You trust these people implicitly. You know they作者: Customary 時間: 2025-3-22 18:00
The massive impact of leadership and culture on the customer experience,d providing a well managed, secure, well organized and inspirational environment, there is no customer experience. There can be all sorts of components to leadership, but one part of leadership is having very clear values and very clear ideas about what is important. The second part is looking after作者: 不遵守 時間: 2025-3-22 23:13
The customer experience is the embodiment of the brand,air in that tyre.’ I said, ‘Yes, I think I have got a puncture.’ Tongue in cheek he said, ‘What, with a BMW!’ In a funny sort of way that sums up the image that we portray that our cars are completely bulletproof. Of course, that means people’s expectations are always very high. It’s what brings peo作者: Dri727 時間: 2025-3-23 03:09
,Managing your customer experience: the Customer Experience Pyramid?,aving things to chance. Ask them if they have a style of play, a plan for each game, tactics they deployed to win a game. Of course they do. Ask any military leaders if they spend time thinking and planning a battle before engaging in it, breaking down the strategic objectives into the elements that作者: 頌揚(yáng)國家 時間: 2025-3-23 06:42
Measuring your customer experience, we are probably the only car manufacturer that doesn’t. There is a very real point of philosophy behind that which is that even researching a customer’s experience is a contact with the brand. If you have a survey where people fill it in and get nothing back from their investment, then you have act作者: 休戰(zhàn) 時間: 2025-3-23 13:21 作者: 共同給與 時間: 2025-3-23 16:53 作者: 不容置疑 時間: 2025-3-23 18:14
The future of customer experience,eople preparing for the customer experience tsunami. We hope that you now recognise that the customer experience is the next competitive battleground, as do the senior business leaders we have spoken with. We believe we have highlighted some of the problems and pitfalls, opportunities and solutions 作者: 大范圍流行 時間: 2025-3-24 00:49 作者: ABIDE 時間: 2025-3-24 03:20 作者: monogamy 時間: 2025-3-24 09:10 作者: 兇猛 時間: 2025-3-24 11:17 作者: BULLY 時間: 2025-3-24 18:42 作者: Lignans 時間: 2025-3-24 19:10 作者: ascetic 時間: 2025-3-24 23:53
http://image.papertrans.cn/b/image/191660.jpg作者: Restenosis 時間: 2025-3-25 03:52
Mathematical Logic and Its Applicationst the ‘Third Place’ when they sell coffee? Why are we seeing the growth in positions with the words ‘Customer Experience’ in their job title? What do Harley Davidson sell? Bikes, or the ability for 40-year-old accountants to dress in leather and frighten people? Why are Hilton Hotels redefining what作者: brachial-plexus 時間: 2025-3-25 08:20
On ‘Logical Relations’ in Program Semanticsy that differentiating on the physical is no longer a sustainable business strategy? It has been for centuries, from the times when blacksmiths made suits of armour for King Arthur and his Knights of the Round Table; to the time when bartenders sold whiskey in saloons in the Wild West; to today, buy作者: 種族被根除 時間: 2025-3-25 13:51 作者: 附錄 時間: 2025-3-25 19:09
https://doi.org/10.1007/978-1-4613-0897-3found fossils of extinct animals that were similar to modern species. In the Galapagos Islands in the Pacific Ocean he noticed many variations among plants and animals of the same general type as those in South America and other parts of the world. Upon his return to London, using his notes and spec作者: Deadpan 時間: 2025-3-25 21:57
Alexander Prestel,Charles N. Delzellem all. Do you remember what emotions they evoked? It was probably a combination of frustration, resentment, amazement, incredulity and infuriation. Why does this happen? Granted, some of this will be down to the culture and people issues of the organization; however, a large percentage will also be作者: 彈藥 時間: 2025-3-26 04:06 作者: hemorrhage 時間: 2025-3-26 04:27 作者: synovitis 時間: 2025-3-26 09:12
Temporal Logic: Deduction and Applications,air in that tyre.’ I said, ‘Yes, I think I have got a puncture.’ Tongue in cheek he said, ‘What, with a BMW!’ In a funny sort of way that sums up the image that we portray that our cars are completely bulletproof. Of course, that means people’s expectations are always very high. It’s what brings peo作者: 托人看管 時間: 2025-3-26 14:30 作者: Offbeat 時間: 2025-3-26 19:41 作者: 正常 時間: 2025-3-26 22:00 作者: 苦笑 時間: 2025-3-27 01:55 作者: 無孔 時間: 2025-3-27 06:24
Arthur Knoebel,Jerry Lodder,David Pengelleyeople preparing for the customer experience tsunami. We hope that you now recognise that the customer experience is the next competitive battleground, as do the senior business leaders we have spoken with. We believe we have highlighted some of the problems and pitfalls, opportunities and solutions 作者: JADED 時間: 2025-3-27 09:33 作者: 真 時間: 2025-3-27 13:52 作者: 下船 時間: 2025-3-27 19:35
Mathematical Magnetohydrodynamicse Seven Philosophies to Build Great Customer Experiences?. They then split into two camps: the people who believe in them and will do something about it, and those who will not. Some people understand the theory but choose not to undertake the journey.作者: 公社 時間: 2025-3-27 23:37
The physical customer experience, These three things, innovation, competition and change, are endemic in organization cultures, and the momentum they generate is self-perpetuating in driving faster and faster commoditization in markets we never believed possible before. The combination of these factors means that companies find tha作者: 游行 時間: 2025-3-28 03:27 作者: Substitution 時間: 2025-3-28 09:13
Creating your customer experience strategy,e Seven Philosophies to Build Great Customer Experiences?. They then split into two camps: the people who believe in them and will do something about it, and those who will not. Some people understand the theory but choose not to undertake the journey.作者: 波動 時間: 2025-3-28 13:03
impact of customer experiences, companies and brands may ultimately determine customer satisfaction and loyalty and commercial success. With the use of compelling examples and cases the authors show that this is key for all companies and organisations.978-1-4039-3949-4978-0-230-55471-9作者: 其他 時間: 2025-3-28 17:26 作者: aggressor 時間: 2025-3-28 22:36
Mathematical Logic for Computer Sciences to leadership, but one part of leadership is having very clear values and very clear ideas about what is important. The second part is looking after your people. If you have got a clear idea of where you want to go and you look after your people, there will be a good chance of getting there. It is the most important thing in our whole business.作者: meretricious 時間: 2025-3-28 23:18
Temporal Logic: Deduction and Applications,image that we portray that our cars are completely bulletproof. Of course, that means people’s expectations are always very high. It’s what brings people into the brand in the first place. So you have to do everything you can to live up to that expectation or exceed it, within reason.作者: Glossy 時間: 2025-3-29 05:11
First-Order Logic: Terms and Normal Forms,ilitary leaders if they spend time thinking and planning a battle before engaging in it, breaking down the strategic objectives into the elements that will give them success. Of course they do. Nothing is left to chance: you make your own luck.作者: 滑動 時間: 2025-3-29 09:43
The implications of processes and systems on the customer experience,hy does this happen? Granted, some of this will be down to the culture and people issues of the organization; however, a large percentage will also be down to the processes and systems that companies choose to put in place.作者: 粗語 時間: 2025-3-29 12:46
The massive impact of leadership and culture on the customer experience,s to leadership, but one part of leadership is having very clear values and very clear ideas about what is important. The second part is looking after your people. If you have got a clear idea of where you want to go and you look after your people, there will be a good chance of getting there. It is the most important thing in our whole business.作者: 禁止,切斷 時間: 2025-3-29 19:19 作者: palpitate 時間: 2025-3-29 22:23 作者: Chromatic 時間: 2025-3-30 00:10
The customer experience tsunami, their hotel rooms are about? Why have we seen a rise in ‘themed’ restaurants like the Hard Rock Café, Rain Forest Café, Bubba Gumps and Planet Hollywood? Why are a number of people starting to say, ‘The customer experience is the next competitive battleground’?作者: 高度 時間: 2025-3-30 06:09
The emotional customer experience,ur family and friends, and the pride this generated. Think of the day when something went wrong at work — perhaps how you were reprimanded — and how that made you feel, maybe inadequate, angry or depressed.作者: Mortal 時間: 2025-3-30 10:01 作者: LATE 時間: 2025-3-30 12:53
